Effective Date: [17-10-2024]
At Spoiled Apartment Collection, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard the personal information you provide when using our website, booking short stay rental properties, or interacting with us in other ways.
1. Information We Collect
We may collect the following types of information:
Personal Information: This includes your name, email address, phone number, billing address, payment details, and any other information you provide when booking a stay, subscribing to newsletters, or filling out forms on our website.
Booking Information: Details about your reservation, stay dates, and preferences.
Website Usage Data: IP address, browser type, operating system, device information, and pages you visit on our website (collected via cookies or other tracking technologies).
Communication Data: Records of correspondence with you, including emails, phone calls, and messages through our website or social media platforms.
2. How We Use Your Information
We use the information collected for the following purposes:
To process bookings and manage your reservations.
To communicate with you regarding your booking, special offers, or relevant updates.
To improve our website by analyzing usage data and ensuring the content is optimized for your device.
For marketing purposes, including sending you promotional materials and special offers, only if you’ve opted in.
To comply with legal obligations, such as tax reporting or fraud prevention.
3. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your data in the following cases:
Service Providers: We work with third-party service providers to process payments, manage bookings, and provide customer service. These providers are contractually obligated to protect your data.
Legal Requirements: We may disclose your information if required by law or to protect the rights, property, or safety of our business, customers, or others.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.
4. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
Right to Access: You can request a copy of the personal information we hold about you.
Right to Correction: You can request that we correct any inaccurate or incomplete data.
Right to Deletion: You can request that we delete your personal information, subject to certain exceptions.
Right to Object/Restrict Processing: You may object to or request restrictions on our processing of your personal information in some situations.
Right to Data Portability: You can request to receive your data in a structured, commonly used format.
To exercise any of these rights, please contact us at [Insert Contact Email].
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your user experience. Cookies are small text files that are stored on your device to collect information about your activities. We use cookies for:
Essential website functions (e.g., remembering login sessions).
Analytics and performance tracking, which helps us improve our services.
Targeted advertising, only with your consent.
You can manage your cookie preferences through your browser settings or our website’s cookie consent manager.
6. Data Security
We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no online service is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law (e.g., for tax and accounting purposes). After this period, your data will be deleted or anonymized.
8. Children’s Privacy
Our website and services are not intended for children under 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such data, we will delete it promptly.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to read the privacy policies of any external sites you visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the "Effective Date" updated accordingly. We recommend reviewing this policy periodically to stay informed of how we are protecting your data.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us at:
Spoiled Apartment Collection
Email: [email protected]
Phone: +447775791740
Address: 34 High Road, Strathkinness, KY16 9XX
Spoiled Apartment Collection values your privacy and is dedicated to protecting your personal information. Thank you for trusting us with your data.